Operations Coordinator · candidate 3 of 5 · initials A.P.
The panel agrees on four things and splits on two
Both splits trace back to the same fifteen minutes of the second interview.
Take to offer, subject to two checks. Strongest of the five on process and systems, and the one open question is answerable in a ten-minute call rather than another interview round.
Against the criteria scroll sideways for all three columns
| Criterion | Elena | Marios | Christina | Where it lands |
|---|---|---|---|---|
| Customs documentationMust have | Yes | Yes | Yes | All three raised her documentation habit unprompted. Clearest agreement of the panel. |
| Systems and spreadsheetsMust have | Yes | Yes | Yes | Already uses the tracking tool you run. No ramp-up needed there. |
| Communication under pressureMust have | Strong | Weak | Unsure | The split. Traces to one question about a late shipment, asked only by Marios. |
| Works without supervisionMust have | 3 weeks | 6 weeks | 4 weeks | Not a disagreement about her, but about what the role needs. Worth settling before the offer. |
| Greek and EnglishMust have | Yes | Yes | Yes | Interview ran in both. No concerns from anyone. |
| Temperature-controlled freightNice to have | — | No | — | No experience, and it was never a requirement. Noted so it does not resurface as one. |
Where the panel split, and why
Communication under pressure
Elena and Marios are not describing the same moment. Elena is rating a fifteen-minute exchange about supplier escalation. Marios is rating one answer, on a scenario nobody else put to her.
“She walked me through exactly how she escalated with a supplier who kept missing pickups. Named the steps, named the point where she went above her manager.”
Elena · written notes, first interview“Asked her what she would do if a customer called about a container held at customs on a Friday afternoon. The answer was vague. Lots of 'I would check', not much 'I would tell them this'.”
Marios · transcript, second interview, 00:24:10“Fine in conversation. I did not test her under pressure, so I would not want my view counted either way.”
Christina · written notes, second interviewWhat would settle itPut the same Friday-afternoon scenario to her in a ten-minute call, and let Elena listen. It is one question, and it is the only thing standing between this panel and a clear yes.
How long before she works unsupervised
All three answered a question that was never pinned down. Marios means signing off customs declarations alone. Elena means running the daily queue alone. Those are different jobs and different timelines.
“Three weeks and she has the queue. The declarations take longer, but that is true of anyone we hire.”
Elena · written notesWhat would settle itDecide what the role must do unsupervised at 30 days, then the three answers stop contradicting each other. This one is about your role definition, not about the candidate.